Employee advocacy is one of the most powerful (yet often underused) tools in your employer branding toolkit. The idea is simple: when your employees share their authentic experiences at your company, it builds trust. And in an age where people trust people more than ads, that matters a lot. In this article, we will learn how to launch an employee advocacy program.
So, how do you turn your teammates into brand champions? Let’s break it down.
What Is Employee Advocacy, Really?
At its core, employee advocacy is when your employees promote your company to their own circles, on LinkedIn, at industry events, even around the dinner table. It’s about genuine, word-of-mouth promotion that’s powered by trust, not marketing spend.
And here’s the thing: it works.
According to LinkedIn, content shared by employees gets 2x the click-through rate of content shared by a company. Even better? Leads generated through employee advocacy convert 7x more often. That’s gold for both internal branding and recruitment marketing.
Why Now Is the Time to Start
Whether you’re hiring rapidly or just trying to boost your employer brand awareness, employee advocacy is a smart move. Here’s why:
- Trust is everything: Today’s talent doesn’t want the corporate pitch, they want real talk from real people. That’s where your employees come in.
- Recruitment is now social: Jobseekers often find opportunities through personal networks before even touching a job board.
- Your team is already talking: Glassdoor reviews, LinkedIn updates, Instagram posts… your employees are posting anyway. Why not guide and support them?
Step 1: Start with the Foundation – Internal Branding
Before you can ask employees to promote your brand, you need to make sure it’s something they actually want to talk about. That’s where internal branding comes into play.
Think of internal branding as branding for your team. It’s how your people perceive your company from the inside.
Ask yourself:
- Do employees understand our mission and values?
- Do they feel connected to our culture?
- Do we reinforce our EVP (Employer Value Proposition) consistently?
If the answers are fuzzy, don’t rush to launch an advocacy campaign. Start by strengthening your internal brand first. That might mean clearer communication, more recognition, or rethinking your onboarding experience.
Step 2: Identify Your Employee Advocates
Not everyone is going to be comfy sharing about work on social media and that’s okay. Employee advocacy isn’t about forcing every employee to post online. It’s about finding the right voices and helping them shine.
Here’s how you can identify strong advocates:
- Look at LinkedIn engagement: Who’s already talking about the company or the industry?
- Ask managers: Who’s passionate, well-respected, and enthusiastic internally?
- Survey your team: Some people want to post, but they’re unsure what’s okay to share or how to start.
Consider tapping into different departments, seniority levels, and backgrounds. A trusted voice from someone in engineering or customer service can carry just as much weight if not more than one from HR or leadership.
Step 3: Build a Simple (and Fun) Employee Advocacy Program
Now comes the exciting part: designing your employee advocacy program.
But you don’t need to build a complicated platform from scratch. Here’s what you do need:
1. Clear Guidelines
People are often unsure what’s okay to share. Give them gentle guardrails, not strict rules.
Create a social media policy that’s inspiring, not intimidating. Include:
- What topics are fine to post on
- What kind of tone aligns with your brand
- Any do’s and don’ts about confidential info or competitors
2. Create Shareable Content
Make it easy for employees to share company highlights by:
- Providing ready-to-go captions for social posts
- Creating Slack channels or email lists where you drop content updates
- Highlighting fun moments (events, milestones, volunteer days)
But don’t over-engineer it. Leave room for personalisation, that’s where the authenticity lives.
3. Celebrate Employee Advocacy Behavior
Recognize your rockstars. Whether it’s a simple shoutout in a company newsletter or a quarterly “Brand Ambassador” award, appreciation fuels participation.
Some companies even gamify the process with friendly leaderboards and rewards. Others spotlight posts in team meetings or re-share top content from company pages.
Step 4: Empower Through Training and Tools
Even natural storytellers can benefit from guidance. Help your employee advocates feel confident by equipping them with basic training.
Think:
- Short videos or workshops on personal branding
- Tips for crafting a strong LinkedIn post
- Examples of great employee posts from your own team
You’re not turning your team into marketers, you’re just giving them the tools to talk about what they already love.
Bonus: If you’re using advocacy tools like Hootsuite Amplify, GaggleAMP, or Haiilo, show them how to use those platforms without overcomplicating it.
Step 5: Measure, Iterate, Repeat
No strategy is complete without a way to track progress. Here’s what to keep an eye on:
- Engagement metrics on employee-shared content (likes, shares, comments)
- Reach and impressions: how many new eyes spotted your employer brand?
- Referral traffic: is your careers page seeing a bump from social channels?
- Advocate participation: how many employees are getting involved?
Not seeing results right away? Don’t sweat it. Keep tweaking and listening to feedback. A strong advocacy program builds over time, just like meaningful culture.
Let’s Wrap It Up
An employee advocacy program isn’t about turning your teammates into walking billboards. It’s about amplifying authentic voices, building trust, and showing candidates why your company culture is the real deal.
Just remember:
- Start with strong internal branding
- Identify passionate employees
- Make sharing simple and rewarding
- Empower advocates with tools and training
- Track what works and keep evolving
So go ahead, light the spark. When employees feel proud of where they work, great things happen.
For more information and insights on employer branding, visit the Employer Branding category page.
Want to turn your employees into advocates? Let’s talk.